Priority Assistance
Did you know that if you are elderly, disabled, chronically ill, or have a hearing or visual impairment you qualify to be on the Priority Services Register.
Not only do you have preferential treatment if a power-cut affects your home free advice on being more energy-efficient there are also many more benefits to being on the Register which I have listed below.
Additional benefits of being on the Priority Service Register
- protection from cold callers with a password protection scheme to keep you safe
- your meter moved free of charge if it’s hard for you to use or read the meter
- a free quarterly meter reading if you can’t read your meter
- bills sent to a relative, carer or friend to help you check them
- your bills and meter readings in a braille, large print, audio tape, textphone or typetalk if you’re visually impaired
- advance notice if your supply is going to be interrupted
- priority reconnection if your supply is interrupted
- alternative facilities for cooking and heating if your supply is interrupted
- extra help to use your meter or appliances
- annual gas safety checks
Free Safety Checks for people who qualify.
To be eligible for an free annual gas safety check, you must own your home and get a means tested benefit such as Pension Credit or Income Support. Also, one of the following must apply:
- you live alone
- you live with other adults who are aged over 60, disabled and or chronically sick
- you live with at least one other child under five
How do you get onto the Register ?
Contact your supplier to see if you’re eligible to sign up to the PSR. If you have different suppliers for gas and electricity, you’ll need to call them both.
You’ll need to register again if you change your energy supplier.
