The Silver Line

a picture of Ezther Ranzen and the phone number for silver line


Mission Statement

The Silver Line Helpline provides three functions to support older people:

  • They offer a sign-posting service to link them into the many, varied services that exist around the country;
  • And a  vital befriending service to combat loneliness;

It is also designed as a means of empowering those who may be victims of abuse and neglect. Silver line if appropriate transfer elderly people to specialist services  designed to protect them.

This is a brilliant

initiative  however

woeful that it is needed at all.

Research has shown that loneliness in old age should be recognised as a major health issue and treated with the same urgency as obesity. Up to one million pensioners are suffering in silence on a daily basis in the UK.

Loneliness has been shown to shorten life, cause depression which has been linked to an increased risk of dementia and other physical side effects such as malnutrition. Loneliness in old age is only set to increase as we all live longer. 

Esther Rantzen herself has spoken about the overwhelming and aching loneliness that she felt following the death of her husband Desmond Wilcox.

Silver line if appropriate transfer elderly people to specialist services  designed to protect them.




Award-winning blogger and care columnist for Devon Life magazine, Caron also campaigns for recognition of the needs elderly people and their carers. Designer and creator of the award-winning Dementia Assistance Cards which are free to all, and helping thousands of people globally Caron is passionate and committed to making a difference


  1. Hi Lorraine,

    Many thanks for your kind comments. I agree with your observations about obesity and the miss-use of food so to speak.
    I know from personal experience that an individual can use food as a control element when other parts of life feel out of control. I could eat less and less because I controlled what went in my mouth.I was also very overweight for a period but can now happily say I am healthy and happy and eat amazingly well.

    I totally agree that we are designed to have company and it is a well known fact that eating a meal with others increases appetite in both the elderly and young children. As you enjoyed my post please sign up for my newsletter. It comes to you each Friday and is a way we can keep stay in touch.

    Thanks again Lorraine.
    Best Wishes,

  2. Hi Caron,

    I was touched by your journey and commitment to caring for the elderly. I agree that loneliness should be treated with the same urgency as obesity.

    I work with people who are overweight/obese and generally my clients are 45 to 55 or older, but no matter what their age I have noticed that lonely people often don’t care as much about their diet as they should and often over or under eat due to being lonely. I strongly believe that we are a species that lives best in groups and isolation is hard on the mind and body.

    Congratulations on speaking out, I look forward to reading more of your posts.


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