Where do you start when you are looking for good quality care for someone, whether it be in a residential home or in in their own home.?
Recommendations are always one of the best sources of referral and Social Services hold a list of all care providers in your area.
However finding the best care can still be a long winded process and who has time to visit all the nursing homes and care providers in the area.?
Finding the best care is such an important decision and needs to be the right one.
Yes you can always change home-care provider but this can be unsettling for the elderly person and involves yet more strangers coming into their home. Moving from one nursing home to another is definitely not something anyone wants to be doing.
So how can these pitfalls be avoided when finding the best care for someone?
I was introduced to a really ingenious website this week.
The purpose of Quality Care Connect is to match the care provider with the person requiring care, either in a residential setting or at home. Finding the best care has become a little easier.
Quality Care Connect only allow companies who are members of the Care Quality Commission to promote their services. The Care Quality Commission inspects hospitals, care homes and care providers to ensure they are meeting the minimum national standard.( More details below)
The Quality Care Connect website is easy to navigate and has a really bright feel to it.
Tom Knell the owner is really approachable and really works hard to help people find the right care for their needs.
The Minimum National Standard is as follows (an outline)
1. You should expect to be respected, involved in your care and support, and told what’s happening at every stage.
2. You should expect care, treatment and support that meets your needs.
3. You should expect to be safe.
4. You should expect to be cared for by staff with the right skills to do their jobs properly.
5. You should expect your care provider to routinely check the quality of their services.